Terms of Service

Version 1 — Effective date: 1 November 2025 | Last update: 1 November 2025

If you are a user of any of our games, platforms or services (“Services”), these terms of service (“Terms”) apply between you (“you” or “User”) and us, Jamsesh Limited (“Jamsesh”, “we”, “us”, or “our”).

By downloading, installing, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree to these terms, do not use the Services.

1. Age Requirements and Parental Consent

1.1 Age Restrictions

The Services are intended for users aged 13 and over. Users under the age of 16 require parental or guardian consent to use the Services.

1.2 Parental Consent for Users Under 16

If you are under 16 years of age:

• You must have your parent or legal guardian read and agree to these Terms on your behalf
• Your parent or guardian must create or authorise your account
• Your parent or guardian is responsible for your use of the Services
• Your parent or guardian may contact us at any time to request access to, modification of, or deletion of your personal information

1.3 Verification

We reserve the right to request proof of age and/or parental consent at any time. Failure to provide such proof may result in immediate suspension or termination of your account.

2. Licence Grant

2.1 Limited Licence

Subject to your compliance with these Terms, Jamsesh grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

• Download and install the Services on compatible devices
• Access and use the Services for personal, non-commercial entertainment purposes

2.2 License Restrictions

You may NOT:

• Copy, modify, adapt, translate, or create derivative works of the Services
• Reverse engineer, decompile, disassemble, or attempt to discover the source code
• Rent, lease, sell, sublicense, distribute, or transfer the Services
• Remove, alter, or obscure any proprietary notices
• Use the Services for any commercial purpose without our express written consent
• Use automated systems (bots, scripts, crawlers) to access the Services
• Circumvent any technical limitations or security measures in the Services

3. User Generated Content

3.1 Types of User Generated Content

The Services allow you to create, upload, share, and interact with various forms of content, including but not limited to:

• Custom band designs and avatars
• Performance recordings
• Sketches and drawings created using the Band Creator feature
• Chat messages and voice communications
• User profiles and customisations
• Any other content you create or share through the Service (collectively, “UGC”)

3.2 Ownership of UGC

You retain ownership of any intellectual property rights that you hold in your UGC. However, by creating or sharing UGC through the Services, you grant Jamsesh the licenses described below.

3.3 License Grant to Jamsesh

By using the Services to generate UGC, or submitting UGC to the Services, you grant Jamsesh a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable, and transferable license to:

• Use, reproduce, distribute, modify, adapt, publicly display, and publicly perform your UGC
• Create derivative works from your UGC
• Incorporate your UGC into the Services (now or in the future) and other Jamsesh products
• Use your UGC for promotional, marketing, and advertising purposes

This license continues even if you stop using the Services.

3.4 UGC Representations and Warranties

By creating and/or submitting UGC, you represent and warrant that:

• You own or have obtained all necessary rights, licenses, and permissions for the UGC
• Your UGC does not infringe any third-party intellectual property rights
• Your UGC complies with all applicable laws and this Agreement
• If you are under 18, your parent or guardian has reviewed and approved your UGC

3.5 Prohibited Content

You agree NOT to create, upload, or share UGC that:

• Infringes intellectual property rights of others
• Contains unlicensed copyrighted music (outside of the licensed tracks we provide)
• Is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or hateful
• Contains nudity, sexual content, or is otherwise inappropriate for minors
• Promotes violence, discrimination, or harm against individuals or groups
• Contains malware, viruses, or malicious code
• Impersonates any person or entity
• Violates anyone’s privacy or publicity rights
• Constitutes spam or unsolicited advertising
• Encourages illegal activity or violates any laws

3.6 Content Moderation

Jamsesh reserves the right, but has no obligation, to:

• Monitor, review, and moderate all UGC
• Remove or refuse to publish any UGC that violates these Terms
• Restrict or terminate access to the Services for users who violate these content policies
• Cooperate with law enforcement regarding illegal content

You use the Services at your own risk. We may record, temporarily store, and reserve the right to monitor player activities, including player voice chat, in playing Jamsesh in order to help us with player moderation. This allows us to help ensure community guidelines are being met and no inappropriate behaviour is being committed by players. Voice recordings used for moderation are retained only as long as needed to investigate and enforce our community guidelines, then deleted or de-identified.

3.7 Reporting Inappropriate Content

If you encounter UGC that violates these Terms, please report it immediately through our in-app reporting tools or by contacting [email protected].

3.8 Special Provisions for Users Under 18

If you are under 18 years of age:

• All UGC you create or submit may be reviewed by our moderation team
• We may implement additional restrictions on your ability to share content publicly
• Your parent or guardian may request copies of or deletion of your UGC
• You agree not to share personal information in UGC (name, address, school, etc.)

4. Account Responsibilities

4.1 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorised use

4.2 Accurate Information

You agree to provide accurate, current, and complete information when creating your account and to update it as necessary.

4.3 Parental Supervision for Minors

Parents and guardians of users under 16 are responsible for:

• Monitoring their child’s use of the Service
• Ensuring compliance with these Terms
• Any charges or purchases made through the account

5. Virtual Items and Purchases

5.1 Virtual Currency and Items

The Service may include virtual currency, items, or content available for purchase (“Virtual Items”). Virtual Items:

• Have no monetary value and cannot be redeemed for cash
• Are licensed, not sold, and remain the property of Jamsesh
• May expire and are subject to terms specified at time of purchase
• Are non-refundable except as required by law. Please review Meta’s refund policies as Jamsesh may not be able to process refunds.

5.2 Purchases by Minors

Users under 18 must obtain parental consent before making any purchases.

6. Intellectual Property

6.1 Jamsesh Ownership

The Service, including all content, features, functionality, software, designs, graphics, text, and trademarks (excluding User Content) are owned by Jamsesh and protected by copyright, trademark, and other intellectual property laws.

6.2 Licensed Music Content

Music tracks available in the Services are licensed from third-party rights holders. Your use of this music is limited to performance within the Services and may not be recorded or distributed outside the Services without authorisation.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the Services, you grant Jamsesh an unrestricted, perpetual right to use such feedback without compensation or attribution.

7. Privacy Policy and Data Protection

7.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect and use your information.

7.2 Special Protections for Children

For users under 16, we:

• Collect only the minimum necessary personal information
• Require verifiable parental consent for data processing
• Provide parents with access to their child’s data
• Implement enhanced safety and privacy measures
• Comply with the UK General Data Protection Regulation (UK GDPR) and Children’s Code

8. Code of Conduct

8.1 Acceptable Behavior

You agree to:

• Treat other users with respect
• Comply with instructions from Jamsesh moderators
• Follow performance and community guidelines
• Report violations of these Terms

8.2 Prohibited Behaviour

You may NOT:

• Harass, bully, threaten, or intimidate other users
• Use offensive, discriminatory, or inappropriate language
• Engage in cheating or exploiting bugs
• Share personal information of others
• Disrupt the Service or other users’ experience
• Attempt to scam or defraud other users

8.3 Enforcement

Violations may result in:

• Warning or temporary suspension
• Content removal
• Permanent account termination
• Legal action where appropriate

9. Disclaimers and Limitation of Liability

9.1 “As Is” Service

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

9.2 No Warranty

Jamsesh does not warrant that:

• The Services will be uninterrupted, secure, or error-free
• Defects will be corrected
• The Services are free from viruses or harmful components
• Results obtained from the Services will be accurate or reliable

9.3 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JAMSESH SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR USE, WHETHER ARISING FROM:

• Use or inability to use the Services
• UGC or conduct of other users
• Unauthorised access to your account or data
• Any other matter relating to the Services

IN NO EVENT SHALL JAMSESH’S TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO JAMSESH IN THE 12 MONTHS PRECEDING THE CLAIM, OR £100, WHICHEVER IS GREATER.

9.4 UK Consumer Rights

Nothing in these Terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded under English law

If you are a consumer in the UK, you have certain legal rights. Nothing in these Terms affects those statutory rights.

10. Indemnification

You agree to indemnify, defend, and hold harmless Jamsesh, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from:

• Your use of the Services
• Your UGC
• Your violation of these Terms
• Your violation of any rights of another party
• Any activity under your account

If you are a consumer in the UK, this indemnification provision applies only to the extent permitted by law.

11. Termination

11.1 Termination by You

You may stop using the Services and delete your account at any time by contacting [email protected] or using in-app account deletion features.

11.2 Termination by Jamsesh

We may suspend or terminate your access to the Services immediately, without notice, for:

• Violation of these Terms
• Illegal activity
• Fraudulent conduct
• Inappropriate conduct or any potential or actual harm caused to other users
• Extended periods of inactivity
• At our discretion for any other reason

11.3 Effects of Termination

Upon termination:

• Your license to use the Services immediately ends
• You must cease all use of the Services
• Your UGC may be deleted (subject to our data retention obligations)
• Provisions of these Terms that by their nature should survive will continue (including ownership, disclaimers, limitations of liability, and governing law)

12. Modifications to the Services and these Terms

12.1 Service Changes

Jamsesh reserves the right to modify, suspend, or discontinue the Services (or any part thereof) at any time, with or without notice. We shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

12.2 Agreement Changes

We may update these Terms from time to time. We will notify you of material changes by:

• Posting the updated Terms in the Services
• Sending an email notification (if you have provided an email address)
• Displaying a prominent notice in the Services

Your continued use of the Services after such notice constitutes acceptance of the updated Terms.

13. Dispute Resolution

13.1 Informal Resolution

If you have a concern or dispute, please contact us first at [email protected]. We will attempt to resolve disputes informally.

13.2 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

13.3 Jurisdiction

You agree that any dispute arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13.4 Consumer Rights

If you are a consumer residing in the UK, nothing in this section affects your rights to rely on mandatory provisions of consumer protection law in your country of residence.

14. General Provisions

These Terms, together with our Privacy Policy, constitutes the entire agreement between you and Jamsesh regarding the Services.

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such term or any other term.

You may not assign or transfer these Terms or any rights hereunder. Jamsesh may assign these Terms without restriction.

These Terms do not confer any rights on third parties, except that third-party licensors of music content and platform providers (e.g., Meta) are intended beneficiaries with respect to provisions protecting their rights.

Jamsesh shall not be liable for any failure to perform due to circumstances beyond its reasonable control.

14.7 Contact Information

For questions about these Terms or to exercise your rights, contact us on Discord or via email at:

Jamsesh
Email: [email protected]

15. Special Notice for Parents and Guardians

We take the safety and privacy of young users seriously. Parents and guardians of users under 16 should:

• Review these Terms and our Privacy Policy carefully
• Discuss online safety with their children
• Monitor their child’s use of the Services
• Use parental control features available in VR platforms
• Contact us immediately with any concerns

Parents may request:

• Access to their child’s account information
• Deletion of their child’s account and data
• Restrictions on their child’s account features
• Information about data we collect from their child

To make such requests, contact us at [email protected] with proof of parental authority.

BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THIS AGREEMENT.

IF YOU ARE UNDER 16, YOUR PARENT OR GUARDIAN MUST ALSO AGREE TO THIS AGREEMENT ON YOUR BEHALF.

Privacy Policy

Version 1 — Effective date: 4 September 2025 | Last update: 4 September 2025

1. Introduction

This Privacy Policy (“Policy”) explains how we collect, use, share, and protect personal information when you play Jamsesh games or use any of our services. “Personal information” is any information that relates to and is capable of being used to identify you, and includes any user-generated content (“UGC”) that you create on Jamsesh. This Policy applies to all players of our games and services.

Jamsesh Limited is a company based in the UK.

If you are under 18 years old, you can take a look at how we handle your personal information in Section 9.

2. What We Collect

Account Information

Identifying details in relation to the account that you create when you play any of our games, such as full name, username, email address, password, profile details, date of birth.

Gameplay Data

Scores, progress, achievements, and in-game preferences; game session info, levels played or created, time spent, preferences, crash reports.

Device Information

Hardware identifiers, operating system, VR headset type, crash reports, performance logs.

Payment Information

If applicable, billing details and purchase history (processed securely via third-party payment providers).

Support Requests and Surveys

Messages or inquiries you send to us (e.g., via customer support or feedback forms); details you share when leaving feedback or responding to research or surveys.

User Generated Content

Any content you generate, develop or upload (like player-created content, player performances, text/chat, voice recordings, images, audio, video, game mods, avatars, messages).

Third Party Information

If you link a third-party account (e.g., Steam, Discord), we receive data permitted under that platform’s policy.

3. How We Use Your Information

Provide and Improve Our Games and Services

Deliver gameplay experiences, manage accounts, provide customer support, and enhance our games based on user feedback and data.

Personalise Experiences

Customise content, recommend features, and tailor experiences to your preferences and gameplay style.

Communication

Send updates about our games, respond to inquiries, and provide customer support.

Safety and Security

Detect and prevent fraud, abuse, and other harmful activities; enforce our terms of service.

Analytics and Research

Understand how our games are used, identify trends, and improve our services through data analysis.

Legal, Regulatory and Compliance

Comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

We may share your personal information in the following circumstances:

• Service providers: Third-party companies that help us provide our services (e.g., cloud hosting, payment processing, analytics).
• Business partners: Platform holders (e.g., Steam, Meta) where our games are distributed, subject to their privacy policies.
• Legal requirements: When required by law, court order, or to protect our rights and safety.
• Business transfers: In connection with mergers, acquisitions, or asset sales.
• With your consent: When you explicitly agree to share your information for specific purposes.

5. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Policy. Specific retention periods depend on the type of information and our legal obligations. You can request deletion of your account and associated data at any time.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you.
• Correction: Ask us to correct inaccurate or incomplete information.
• Deletion: Request deletion of your personal information.
• Portability: Request a copy of your data in a structured format.
• Objection: Object to certain types of processing.
• Restriction: Request that we limit how we use your information.

To exercise these rights, please contact us at [email protected]

7. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. International Transfers

Your personal information may be processed and stored in countries outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Policy and applicable data protection laws.

9. Children’s Privacy

We take special care to protect children’s privacy. If you are under 18, we may collect limited information with parental consent where required by law. Parents can review, modify, or delete their child’s information by contacting us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated Policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]
Company: Jamsesh Limited
Location: London, United Kingdom